Effective Date: 4/29/2025
Welcome to Expert Junk Removal Austin (“Company,” “we,” “our,” or “us”).
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.expertjunkremovalaustin.com, contact us, or use our services.
By accessing or using our services, you agree to this Privacy Policy.
1. Information We Collect
We collect information to provide better services to all our customers. Information we collect includes:
a) Information You Provide
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Personal Information: Name, phone number, email address, home or service address, payment details (if applicable), and any other information you voluntarily provide.
b) Information Automatically Collected
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Usage Data: IP address, browser type, operating system, access times, and pages viewed directly or through cookies and other tracking technologies.
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Cookies: Our site may use cookies to personalize your experience. You can set your browser to refuse cookies if you prefer.
2. How We Use Your Information
We use the information we collect to:
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Provide and manage our junk removal services
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Respond to customer inquiries and requests
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Schedule and confirm appointments
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Process payments and send invoices
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Improve our website, services, and customer service
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Send occasional promotional communications (only if you opt in)
We do not sell or rent your personal information to third parties.
3. Sharing of Information
We may share your information:
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With trusted third-party service providers that help us operate (e.g., payment processors, scheduling platforms) — only to the extent necessary
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When required by law, regulation, legal process, or governmental request
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In connection with a merger, sale, or asset transfer
All third parties we work with are required to maintain the confidentiality and security of your information.
4. Data Security
We take reasonable administrative, technical, and physical measures to safeguard the information we collect.
However, no internet or email transmission is ever fully secure. Please take special care in deciding what information you send to us.
5. Your Choices and Rights
You have the right to:
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Access and review your personal data
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Request corrections or updates to your data
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Opt out of receiving marketing communications
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Request deletion of your personal data (subject to legal obligations)
To exercise any of these rights, please contact us at [email protected].
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of other websites.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When we do, we will revise the “Effective Date” at the top.
Your continued use of our services after changes are posted will signify your acceptance of the updated policy.
8. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us:
Expert Junk Removal Austin
Address: 13809 Research Boulevard Suite 500, Austin, TX, 78750
Phone: (512)764-0990