Terms of Service

Effective Date: 4/29/2025

Welcome to Expert Junk Removal Austin (“Company,” “we,” “our,” or “us”).
These Terms of Service (“Terms”) govern your use of our website www.expertjunkremovalaustin.com and any services provided by Expert Junk Removal Austin.
By accessing or using our website or services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our services.

1. Services Provided

We provide junk removal, debris hauling, and related services to residential and commercial clients in Austin, TX, and surrounding areas.

We reserve the right to refuse service in circumstances where it would be unsafe, unlawful, or impractical.

2. Scheduling and Cancellations

  • Services must be scheduled via phone, email, or our online booking system (where available).

  • Cancellations: Please notify us at least 24 hours in advance to cancel or reschedule an appointment.

  • We reserve the right to charge a cancellation fee for last-minute cancellations or no-shows.

3. Pricing and Payment

  • All pricing provided via quote is an estimate and may change based on the actual volume, weight, or type of items at the time of service.

  • Full payment is due at the time of service unless otherwise agreed in writing.

  • We accept [Insert Payment Methods: e.g., cash, major credit cards, electronic payments].

4. Customer Responsibilities

You agree to:

  • Provide safe and lawful access to your property

  • Confirm that all materials for removal are lawful, non-hazardous (unless otherwise agreed), and safe to handle

  • Ensure driveways, paths, and service areas are accessible and free from obstacles

We are not responsible for damages caused by unsafe or hazardous conditions that were not disclosed to us in advance.

5. Prohibited Materials

We cannot accept certain materials, including but not limited to:

  • Hazardous waste

  • Toxic chemicals

  • Explosives

  • Flammable liquids

  • Medical or biohazardous waste

  • Asbestos or materials containing asbestos

Please disclose any questionable materials in advance. Failure to do so may result in additional fees or service refusal.

6. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, special, consequential, or punitive damages.

  • Our total liability for any claim related to our services is limited to the amount you paid for that specific service.

7. Warranties Disclaimer

All services are provided “as is” without any warranties, either express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

8. Changes to Terms

We may update these Terms at any time.
Changes will be effective immediately upon posting to our website.
Your continued use of our services after any changes constitutes acceptance of the updated Terms.

9. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.
Any disputes arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in Austin, Texas.

10. Contact Us

If you have questions about these Terms, please contact us:

Expert Junk Removal Austin

Address: 13809 Research Boulevard Suite 500, Austin, TX, 78750

Phone: (512)764-0990